The Michigan IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At NuTech Services, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Our Difference
      • It's A Secret!
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      NuTech Services understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About NuTech Services
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Fred Rappuhn has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To NuTech Services!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • Fantastic Service, I worry much less now

        NuTech Services has been instrumental to our company's expansion. Because of NuTech Services, we've been able to go paperless and establish a remote office.

      Latest Blogs

      2021 is Poised to Hold Some Big IT Challenges to Overcome

      Reconsidering Where Work is Done

      Before the events of 2020, the approach that businesses took to remote work (if any) effectively boiled down to enable 20 percent or so of their workforce being capable of working out-of-office while the remaining 80 percent stayed in the office. Once the various issues and events of 2020 came about, however, these trends effectively flipped for many—if not transitioning to remote entirely.

      As a result, companies have needed to make various changes to not only enable their team members to work productively from home, but also to do so safely… a need that will not go away throughout 2021.

      Depending on the device that a user is working on—and more specifically, who owns the device in question—different security protocols and processes need to be put in place. Remote monitoring and management will be crucial to continue, especially if remote work of any scale remains once the pressing need to work remotely passes.

      Ensuring Uptime and Resisting Burnout

      Taking the surge in remote work strategies into consideration, the matter of preserving productivity becomes another particularly pertinent topic to discuss. Uptime becomes the key word, as anything less than 100 percent is seen as a shortcoming… after all, if a business can’t provide that for its clients and customers, the trust that they’ve built up is going to diminish considerably. By maintaining their uptime, the business can instead take advantage of that trust in different ways that advance its operations.

      With such an uncertain year just behind us, businesses will need to ensure that these clients can trust in their services.

      Furthermore, to accomplish this fully, a business also must ensure that its team members are prepared to deliver these services as needed. This makes work fatigue and burnout a serious threat. To help minimize the potential for this outcome as employees are working from home, the solutions that they’re using must be reliable enough to avoid the chance of exacerbating employee frustration.

      Reexamining Budget Allocation

      Finally, with business finances in flux after the last year, the investments that businesses make into their tools will need to be reconsidered and adjusted to optimize them. This will require an examination of each solution’s return on investment and how well it serves its intended purpose.

      This means that 2021 will likely see some shifts in how businesses invest in cloud-based services as compared to locally hosted solutions, and what level of priority is given to advanced technologies like artificial intelligence and other similar solutions.

      From where we stand now, 2021 stands to be a year of shifts and shakeups—make sure that your business has the support it needs to make it through. NuTech Services can help. Find out what we can do to assist your operations by calling 810-230-9455.

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      You Better Update Your Microsoft Password Today

      We should start with a bit of a warning. In December, a massive cybersecurity attack targeted the US government via (along with other tools) Microsoft Office. As it was revealed, foreign hackers were monitoring the US Treasury Department and the National Telecommunications and Information Administration through their email accounts.

      While Microsoft hasn’t identified any specific vulnerabilities within their cloud services or applications (a good sign, for certain), they have shared some practices to help users properly and comprehensively secure their data. These practices are important to keep in mind for both your personal and business accounts.

      What is Included in a Microsoft Account?

      Your Microsoft account will include many programs under its purview… basically, anything that Microsoft contributes to will be tied to this account, including:

      • Windows
      • Outlook
      • Office
      • Skype
      • OneDrive
      • Xbox Live
      • Bing
      • Microsoft Store
      • MSN

      How to Update Your Microsoft Account Password

      Microsoft has made the process somewhat simple and straightforward.

      • Visit https://account.microsoft.com/
      • Click Sign In on the top right if you aren’t already signed in. If you are already signed in, the page will display your name with options about your subscriptions and other services. Once you sign in with your email and password, you’ll be taken to this page.
      • Towards the top of the page, on the right-hand side, you’ll see an option that says Change Password. Click it.
      • If you have Two-step verification enabled, it will walk you through verifying your account with a text, an email, or using the Microsoft Authenticator app. If you don’t have that set up, don’t worry, we’re going to get you set up after you change your password.
      • Once prompted, enter your current password, and then come up with a brand-new password.

      An important consideration: You need to make sure that every password you create abides by certain best practices, like not being used for more than one account and involving no personal details or identifiable information. If pressed, select four random and unrelated words, switch up some of the capitalization, and substitute numbers and symbols for some letters—the more complicated, the better.

      Helpfully, Microsoft has included a feature that will require a password change every 72 days. While this sounds like a pain to deal with, it can help reduce the chance of your password being breached and therefore can keep your account more secure.

      Additional Security Features

      While we’re changing your password, let’s go ahead and add another layer to your security in the form of Two-Step Verification. Setting this up will require you to provide proof of your authenticity beyond just having the right username and password. Work accounts may need administrator permissions to activate it, but it is worth doing.

      Once you change your password, you should be directed to Microsoft’s account security page, where you will find the option to activate two-step verification. You’ll be walked through the process via on-screen instructions that will tell you how to link an authenticator application on your smartphone (like Google Authenticator, LastPass Authenticator, Duo Mobile, and other examples). If you don’t have one, you’ll be instructed how to set up Microsoft Authenticator, or you can opt in to one of these other options.

      You’ll be taken through the setup process and asked to verify your contact information.

      From that point forward, you’ll need to use your authentication app to log into your Microsoft account on a new device, or anytime you want to make changes like updating your password. You’ll be able to use other programs, like Word or Outlook, as normal. Make sure that you keep an eye on your emails and text messages for any Microsoft may send you.

      This process can take mere minutes but deliver lasting benefits to your security. For more assistance with locking down your work accounts, or any other of your IT needs, make sure you reach out to NuTech Services by calling 810-230-9455.

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      Hey You… Update Your Google Password, Right Now!

      What Does a Google Account Involve?

      Seeing as Google has grown to include far more than the original search engine, there are a lot of things that the average user has that involve Google in some way. Anyone who owns an Android smartphone, or surfs the Internet via the Chrome browser, or checks their email via Gmail certainly has a Google account, and this is but a small sample from a considerable list of items.

      So, if a user’s Google account were to be compromised, a lot of data could potentially be exposed:

      • Google.com (for custom tailored search results)
      • Gmail
      • Google Drive
      • Google Docs/Sheets
      • Google Maps
      • Android
      • Google Workspace
      • Google Chrome
      • YouTube

      Again, this is a brief sample. Chances are that—if it has something to do with Android, Chrome, or of course Google—it’ll be tied to your Google account.

      Updating a Google Password

      Fortunately, the process to change your Google password is quite simple:

      1. Visit https://accounts.google.com/. If you aren’t signed in already, log in with your email/phone number and password.
      2. Click Security on the left-hand side.
      3. Look for Signing in to Google. Click Password.
      4. Google will usually prompt you to provide your current password, and then have you input a new password.

      REMINDER: While password security should always be a priority, the password you use to lock down your Google account absolutely must be as secure as you can make it. Use a unique password that is strong, without any personally identifiable information or other password shortcuts involved. Using a password manager can help make this easier, both by storing all your different passwords for you and assisting you in generating ones that are secure.

      Once you have updated your Google password, you may have to log back in on some of your devices.

      Adding Some Extra Security to Your Google Account

      To really protect your Google account and the data it holds, it helps to take your security to the next level by enabling 2-Step Verification/2-Factor Authentication. This will help protect your account, even if your password was somehow stolen.

      After changing your password, on the Google Account page:

      1. Click the Security option on the left-hand side of the page.
      2. Click 2-Step Verification.
      3. Google may prompt you to enter your password again, just to make sure it’s you.
      4. Depending on what Google already knows about you, this might go a few different ways—you’ll either be prompted to set up a phone number to get a text message or phone call, or Google might walk you through setting this up on your smartphone. Either way, follow the on-screen instructions.

      You have a few options available to you in terms of the verification process. One of the more convenient is the option to be sent an SMS message with a secondary code required before your account can be accessed from a new device. For more security, there’s the Google prompt, which serves up a notification on your mobile to be tapped to confirm login, or Google’s own Authenticator app.

      Fair warning—if your workplace uses Google Workspace, you might need the help of an administrator to enable 2-step verification. For more information on securing your accounts (or any other IT question you have), turn to the team at NuTech Services and reach out at 810-230-9455.

      Learn More

      Know someone who would benefit from NuTech Services? Let us know!

      Latest Blog Entry

      Considering that 2020 was… less than great for many businesses, it should come as no surprise that there will likely be difficulties that carry on for some time into 2021. Naturally, these difficulties will require some new ideas and fresh thinking to properly resolve, as we...

      Latest News

      NuTech Services launches new website!

      NuTech Services is proud to announce the launch of our new website at www.nutechology.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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