The Michigan IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At NuTech Services, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Our Difference
      • It's A Secret!
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      NuTech Services understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About NuTech Services
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Fred Rappuhn has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To NuTech Services!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • Fantastic Service, I worry much less now

        NuTech Services has been instrumental to our company's expansion. Because of NuTech Services, we've been able to go paperless and establish a remote office.

      Latest Blogs

      Three Facets of Security to Focus On

      Physical Security

      First on our list is the oldest kind of business security, the (sometimes literal) gun behind the counter that helps to dissuade potential attacks. It is only too easy to overlook the fact that data theft can be as simple as someone taking a hard drive, rather than hacking into it. Of course, we aren’t suggesting that all businesses should have an arsenal at the ready. Instead, technology provides assorted alternatives that should be implemented to deter attempted intrusion.

      Maintaining your access controls, installing surveillance, and otherwise keeping a closer account of who is present in your business can all be considered ways to improve this security. This not only helps to keep sensitive materials safe from unauthorized access within your business, it will also help protect your investments and assets if your business is vacant for any length of time.

      Cybersecurity

      Of course, we can’t neglect to mention your business’ cybersecurity protections. With over one billion malicious programs out there (as of this writing) poised to attack, there are far more threats than you could handle without technological assistance. Make sure that you have this assistance protecting every aspect of your business’ technology:

      • Updates and patches serve to resolve security issues inherent in your software solutions.
      • Spam blockers help to filter incoming messages to stop threats from exploiting your email.
      • Firewalls allow you to secure your Internet connections, and web filters prevent your users from accessing risky or time-wasting websites.
      • Password requirements and multi-factor authentication enable you to keep access to various accounts secure against various threats and social engineering efforts.
      • If work is to be done outside of the office, a virtual private network can help protect your data as you communicate with the office outside of the defenses installed in the workplace’s infrastructure.
      • Turn to an external resource to perform a comprehensive security audit. Not only will they be able to determine your weaknesses, they can help you implement the tools to remediate them.

      Security Awareness

      Finally, it is extremely important to remember that your biggest vulnerability can easily be your employees themselves, as human beings are the most prone to mistakes and are the easiest to fool out of your business’ operational resources. Make sure that you are training your entire team on the security practices and awareness that everyone involved needs to maintain, continuing via evaluations and repeated education as needed.

      Emphasize the importance of certain concerns, like:

      • Password Hygiene
      • Data Security Practices
      • Secure Processes
      • Access Control Standards
      • Social Media Use
      • Conformity to Policies

      For assistance with all of this, turn to NuTech Services. We have the solutions to support your security efforts, as well as the rest of your operations. To learn more—or to get started—reach out to our team by calling 810-230-9455.

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      Managed Services Have Never Been So Beneficial for Businesses Before

      Why Managed IT Services

      COVID-19 has managed to close wide swaths of businesses and organizations as people try to stem its spread by avoiding as much contact with others as possible. Any small business owner would understandably be hesitant to make any large shifts in their operations, but it also needs to be understood that the shift to managed services can help relieve many of the challenges that businesses are currently facing—as well as those that may pop up afterwards.

      Businesses Can’t Operate if Their Employees Aren’t There

      While many businesses truly need to have their employees physically present to function, there are a great many that feasibly could operate on a primarily remote basis, provided they had the right tools. This approach would work well for those who are labelled essential right now, as it could help minimize the number of people present at the workplace and drastically improve social distancing efforts.

      By working with a managed service provider, businesses have a resource to help them reach the safest working conditions for their teams. Any personnel who don’t explicitly need to be onsite could be provided the means to remote in, with these solutions managed by the provider for maximum uptime.

      Proper Support Services Introduce Additional Risks

      That leads us into the next benefit that managed services offer: the support that a managed service provider delivers is primarily using remote monitoring and management tools. This means that if an issue should arise for one of your remote team members, there is a very good chance it can be resolved without either your users or the technician even getting up from their seat.

      Managed services will even help you avoid these kinds of issues in the first place with the same remote capabilities. By proactively monitoring for threats and other problems, your provider can spot many of them before they realize, taking the steps to prevent your employees from having any difficulties. As an MSP, NuTech Services does this kind of thing every day, and while we can’t catch everything, you can be sure that we will catch the vast majority.

      Support Services are Expensive, Especially Now

      You may be thinking: so, you’re proposing that I make another investment into managed services when my business is clearly going to experience some tough times?

      In some ways, yes, but in the given context, consider it more of insurance instead of an investment.

      Let’s say you continue to use the same IT services that you always have, essentially paying per incident to keep your business operational. Doing so gives you no consistency, and therefore is impossible to predict and budget for with any accuracy.

      Managed services take a different approach: extensive coverage under an all-encompassing subscription fee. Out of fairness, we should mention that there may be an occasional out-of-scope need, potentially creating the need to adjust these fees slightly. Accepting this relatively rare circumstance, working with an MSP allows a business to accurately budget for their information technology services.

      There are many more reasons that a business should strongly consider the services of a managed service provider, especially in these challenging and disconcerting times. If you have any more questions to ask, we are here for you. Reach out to us at 810-230-9455.

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      Tip of the Week: What Happens when a Laptop is Left Plugged In?

      For this week’s tip, we’ll dig into this exact question.

      How Working from Home Has Impacted the Use of Mobile Devices

      Here’s the thing: with stay-at-home orders and other measures being put into place across the country, a lot of people aren’t as mobile as they once were. As a result, the mobile devices that would travel with them back and forth to the office have effectively become temporary desktops in their homes… and as such, are spending more time plugged in than not.

      So, Is This a Problem?

      That depends on a variety of circumstances, the first of which being the age of your device. Not all that long ago, leaving your laptop plugged in could overload and damage the battery (which was not a good thing by any means). Today’s batteries, made of either a lithium-polymer or lithium-ion, won’t behave that way. Instead, once a device’s battery reaches full power, any additional power brought in will instead power the laptop itself.

      However, this doesn’t mean that there aren’t some concerns to doing this.

      Any laptop user has likely noticed that, after their device has been charging for so long, the bottom will get hot. While this is to be expected, too high heat for too long can damage the device, impacting the battery’s performance. One study, performed by Battery University, indicated that leaving a laptop that’s fully charged plugged in at different temperatures can bring down the battery’s capacity over time.

      Therefore, to answer whether it is safe to always leave your laptop plugged in, the verdict is now yes… so long as it is in a cool and well-ventilated area. Otherwise, you’re apt to run into problems.

      NuTech Services is here to offer you other useful advice for managing your technology properly, even while your team is working remotely. To learn more about the services and solutions we can provide, reach out to us at NuTech Services.

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      Know someone who would benefit from NuTech Services? Let us know!

      Latest Blog Entry

      When it comes to a business’ cybersecurity, there is no magic bullet to solve every problem. No miracle cure, no panacea, no Staples “that was easy” button. Instead, you need to deploy various means of protecting your operations. Let’s discuss how your business’ security nee...

      Latest News

      NuTech Services launches new website!

      NuTech Services is proud to announce the launch of our new website at www.nutechology.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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