The Michigan IT Experts

Called “System Update,” many Android users have already fallen victim.

What “System Update” Does

The Remote Access Trojan (or RAT) that powers this spyware isn’t available through the Google Play store. This means that this message/contact/device info/browser bookmark/search history/microphone and camera access-stealing application isn’t available to most users.

However, should a user download it, the app could continuously track their location with the application kicking into effect whenever new information is sent to the device. The app then covers its tracks once your data is stolen, making it something that should not be taken lightly.

How is System Update Being Spread?

Perhaps unsurprisingly, phishing has proven to be an effective means for the System Update application to be spread. Despite repeated warnings from Google to never install applications from outside the official Google Play Store, many—especially those with aging devices—seek out new apps and options from other, far less trustworthy sources.

How to Protect Yourself

First, don’t download applications from outside of the Google Play Store. While some malicious apps have snuck past the review process to appear on its pages, this is a very rare occurrence. Question every attempt made to send you to another source of a download, erring on the side of avoidance.

NuTech Services can help your business do even more to protect your business from these kinds of threats, providing and using tools like mobile device management (MDM) and a Bring Your Own Device (BYOD) policy. Give us a call today to learn more at 810-230-9455.

What Exactly is Burnout?

You probably already know or at least have seen cases of burnout. If someone starts laughing maniacally, screaming uncontrollably for no apparent reason, or crying silently while they sit at their desk, you are probably looking at a case of burnout. Burnout is the feeling of helplessness, frustration, and exhaustion you get when you have had enough.

Some cases of burnout go away quickly, while others fester and stay around for months. Burnout makes a person cynical or even apathetic and is not a good thing to have around your business. With the burden of burnout, you can unwittingly create a toxic work environment. Keeping this from happening should be a priority. 

Spotting Burnout Amongst Your Team

If you want to catch burnout before it creates workplace toxicity, you will need to pay attention. The best way is to have regular conversations with your staff and honest conversations with yourself. By dedicating a few minutes to self-evaluation, you can help identify the triggers that can make all the difference between getting the burnt-out party the help they need before it can negatively affect your workplace culture.

Today, with so many people surely feeling like they are losing control over things in their lives, the risk of burnout is greater than ever and needs to be mitigated so that negativity doesn’t seep into your office and cause more problems. One way to accomplish this is to establish some consistent and predictable routines to be followed in the office, emphasizing control, and decreasing the potency of employee burnout.

Resolving Burnout

If you plan to prevent this type of thing from happening in your office, you have to respect that anyone that is feeling stressed or tired or angry could have a negative impact on your business. The human mind is complex and extraordinarily capable, but it won’t always be able to deal with everything that is thrown at it. 

If you or a member of your staff is on the verge of burning out, you will want to take some time to sort through the issues that are making you feel this way. On an organizational level, incentivized collaboration and other support incorporated into the workday can help prevent burnout even further.

Have you had problems with feelings of exhaustion from just being too stressed, being stretched too thin, or having too many demands on your time? Leave your stories in the comments section below and return to our blog soon for more great content.

Cost 1: Downtime

Perhaps unsurprisingly, downtime expenses make up most of the financial toll that a business suffers when successfully targeted with ransomware. Depending on the severity of the attack, a business could easily find itself taken completely out of action for days or even weeks. A survey taken in 2020 provided an estimated downtime span of about five days for an organization to completely recover, with another estimating an average of 21 days to resume operations.

This should be of serious concern to businesses, especially with the cost of such downtime rising precipitously. Data from Datto showed that downtime resulting from a ransomware attack can cost north of $274,200 (far more than the average ransomware demand totals).

Cost 2: Reputational Damage

Few things look worse for a company than having their customers’ data locked up—and presumably stolen, as we’ll get into later—so it only makes sense that ransomware can be immensely problematic for the impacted business’ public image. Surveyed consumers from numerous countries have said that they would take their business elsewhere if their data was rendered inaccessible or service was disrupted even once—with 90 percent strongly considering a business’ trustworthiness before becoming a patron and just over half avoiding companies that had experienced a cyberattack within a year prior.

This is a serious issue… particularly with groups popping up that are now collecting and sharing the data that companies have lost in a breach as part of a purported effort to improve transparency.

This means that a company seeking to protect itself will need to approach these issues on two fronts—not only avoiding successful attacks over time, but also putting themselves in a better position to react and get a handle on any that come later. As time goes on, this will be even more important for a company to enable.

Cost 3: Upgrade Costs

While there are truly few benefits to experiencing a ransomware attack, it can at least motivate a business into making the necessary upgrades to protect themselves from that point on. However, these kinds of upgrades don’t come cheap.

After all, these upgrades should equate to far more than just a fresh coat of paint. We’re talking about something akin to a comprehensive overhaul from the bottom up just to ensure that whatever vulnerability—software or otherwise—allowed the attack access has been identified and resolved. As one might imagine, these circumstances aren’t cheap for the business, adding to the burden that a cybersecurity event imposes.

Cost 4: Layered Extortion

We aren’t going to lecture you once again by defining ransomware and all that. What we are going to do is pose a simple question:

Let’s say that you are infected, and to keep your data from being deleted, your business elects to pay up. However, what guarantee do you have that the cybercriminals will keep up their end of the bargain and release the data they have encrypted, rather than keep it or share it on the Dark Web?

Frankly, you don’t—and knowing this, many cybercriminals have begun to steal data before encrypting it, adding the idea of data exposure to their target’s list of concerns. Class-action lawsuits are a real possibility if a business’ entire client list were to have their personally identifiable and sensitive information disclosed online.

Cost 5: Price of the Ransom

Finally, we come to the cost of the ransom itself. While one might expect just biting the bullet and paying for the return of a business’ data would be a less costly option than it would to completely restore a business’ infrastructure from scratch, this isn’t the reality.

Who said the cybercriminal had to return it in its original condition, after all?

Taking this factor into consideration (as well as the costs that come with recovering and restoring this data after the fact), it actually turns out that paying the ransom is far less cost-effective than just restoring data from a backup.

Protecting Your Business Against Ransomware in the First Place is the More Cost-Efficient Option

So, it is safe to conclude that the only reliable means of protecting your business and its data against ransomware’s ill effects is to proactively prepare for its eventuality. NuTech Services is here to help see you through it with our comprehensive data backup and continuity services, as well as the security we can assist you in implementing. Find out more by reaching out at 810-230-9455.